Dear Guests,
Your safety is our highest value.
RECEPTION
- Guests must maintain adequate distance between themselves during check-in
- Guests are separated from the reception employee by a transparent plexiglass plate and check-in is non-contact
- Reception desks, telephones, payment terminals and other public areas are regularly disinfected
- Disinfectant fluid is available at Reception
- Guests during check-in complete the so-called location card with an indication of your stay in the last 14 days
- Guests are informed about the introduced rules during check-in
GUESTROOMS
- Room cleaning takes place when guests are not in the room and only when requested.
- During cleaning, all countertops, door handles, kitchen equipment (fridge, dishes, tableware), telephone, TV remote control and other items used by guests are disinfected
RESTAURANT
- Dispensers with disinfectant liquid are available before entering the restaurant and guests are asked to disinfect their hands
- A safe distance is maintained between the tables
- Tables, chairs and tableware are each time disinfected before using the next guest
- Buffets and all countertops are regularly disinfected and the cutlery and cutlery are scalded
- There are dispensers with disinfectant fluid in the back room and employees are required to regularly wash and disinfect their hands and workplaces
WELLNESS & SPA
- Dispensers with disinfecting liquid are available before entering the Wellness & Spa area and other recreational areas, and guests are asked to disinfect their hands
- All surfaces, countertops, cosmetics, equipment and treatment rooms are regularly disinfected
- Each time, after using by the Guest, recreational equipment such as fitness equipment, deckchairs, bicycles and other are disinfected.
PUBLIC AREAS
- Dispensers with disinfectant liquid are available in public areas, including the reception, in front of the restaurant and in front of the elevators
- All public areas are regularly disinfected by a dedicated employee
- The so-called clean countertops - the number of products available directly to guests is limited to a minimum and they are issued on request
- Elevators and toilets are disinfected with particular precision
- Triple disinfection of water in sports and recreational pools is used, ie chlorine disinfection, ultraviolet disinfection and disinfection with chlorine dioxide (also used to disinfect drinking water)
- Water quality parameters are monitored regularly (photometer testing of all basic physico-chemical parameters - CL, Ph, Redox)
* in accordance with the current Ordinance of the Council of Ministers
